Rtastores Privacy Policy
Rtastores (“we”, “us”, “our”) operates rtastores.com. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using our website or placing an order, you agree to the practices described here.
Who We Are
Business name: Rtastores
Address: 17 Burton Rd, Middletown, OH 45044, United States
Email: info@rtastores.com
Phone: +1 513-267-4212
Information We Collect
We collect information you provide directly to us, including:
- Order information: name, shipping address, billing address, email address, phone number, and order details.
- Payment information: when you pay by Visa, MasterCard, or PayPal, your payment details are processed by the relevant payment provider. We do not store full card numbers on our servers.
- Communications: any messages you send us by email or through our contact form.
- Technical data: IP address, browser type, device information, and pages visited on our site, collected automatically through standard web technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your order, including shipping and delivery.
- Send order confirmations, shipping updates, and refund notifications.
- Respond to your enquiries and provide customer support.
- Improve our website and understand how visitors use it.
- Comply with legal obligations.
We do not sell your personal information to third parties.
Cookies
We use cookies and similar technologies to keep your cart functioning, remember your preferences, and gather basic analytics about site traffic. You can adjust your browser settings to refuse cookies, but some parts of the checkout process may not work correctly if you do so.
Sharing Your Information
We share information only as needed to operate our business:
- Shipping carriers: to deliver your order.
- Payment processors: to process your payment securely.
- Service providers: who assist with hosting, analytics, or email delivery, under confidentiality obligations.
- Legal requirements: when required by law, court order, or to protect our rights.
Data Security
Our website uses SSL encryption to protect information transmitted during checkout. We take reasonable technical and organisational measures to safeguard your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may contact us at info@rtastores.com to request access to, correction of, or deletion of the personal information we hold about you. We will respond within a reasonable timeframe. If you are located in a jurisdiction with specific data protection laws, you may have additional rights under those laws.
Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The most recent revision will be posted on this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact
For privacy-related questions, email info@rtastores.com or write to us at the address above.